Privacy Policy

Last updated: May 5, 2026

This Privacy Policy explains how Ichiban Parts collects, uses, stores, and shares personal information when you visit our website, create an account, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time, and any changes will apply going forward once posted on this page.

1. Information We Collect

We collect personal information that you provide directly to us, as well as certain information collected automatically when you use our website.

Information You Provide

We may collect information such as:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Vehicle information submitted through fitment forms or product inquiry forms
• Account login details
• Order history
• Payment-related information
• Messages, support requests, or other information you send to us

We use this information to process your orders, provide customer support, confirm product fitment, respond to questions, and improve your shopping experience.

Order and Checkout Information

Ichiban Parts uses WordPress and WooCommerce to operate our online store. When you place an order, WooCommerce may store order details such as your name, billing and shipping address, email address, phone number, purchased products, order notes, and related transaction details.

Payment information may be processed by third-party payment providers. Ichiban Parts does not intentionally store full credit card numbers on our website.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type
• Device type
• Pages viewed
• Products viewed
• Referral source
• Approximate location
• Date and time of visit
• Interactions with our website, ads, emails, or forms

This information helps us understand how customers use our website, troubleshoot issues, improve performance, and measure marketing activity.

2. How We Use Personal Information

Ichiban Parts may use personal information to:

• Process and fulfill orders
• Confirm payment and prevent fraud
• Ship products and provide tracking information
• Respond to customer service requests
• Confirm product compatibility or fitment
• Create and manage customer accounts
• Send order confirmations and transactional emails
• Provide updates about products, services, promotions, or offers
• Improve website performance and user experience
• Measure advertising and marketing performance
• Comply with legal, tax, accounting, and security obligations
• Protect our business, customers, website, and payment systems

We do not sell customer information as a standalone product.

3. Sharing Personal Information

We may share personal information with trusted service providers that help us operate our business. These may include:

• Website hosting providers
• WooCommerce and WordPress-related plugins or extensions
• Payment processors
• Fraud prevention tools
• Shipping carriers and fulfillment partners
• Email marketing platforms
• Analytics providers
• Advertising platforms
• Customer support tools
• Professional advisors, such as accountants, legal advisors, or insurance providers

We may also share information if required by law, regulation, court order, subpoena, lawful request, fraud investigation, or to protect our rights, customers, property, or business operations.

4. Payments

Payments on Ichiban Parts may be processed by third-party payment providers such as credit card processors, PayPal, financing providers, or other checkout services.

These providers may collect and process your payment information according to their own privacy policies and security practices. Ichiban Parts does not control how third-party payment providers process your payment information.

5. Shipping and Fulfillment

To fulfill your order, we may share necessary order and delivery information with shipping carriers, suppliers, warehouses, distributors, and fulfillment partners.

This may include your name, address, phone number, email address, order details, and any information required to arrange delivery or resolve shipping issues.

6. Marketing and Advertising

Ichiban Parts may use personal information to provide marketing communications, promotions, product updates, and advertising that may be relevant to you.

We may use tools such as:

• Google Analytics
• Google Ads
• Meta/Facebook Ads
• Email marketing platforms
• Remarketing or retargeting pixels
• Other analytics or advertising tools

These tools may use cookies, pixels, browser information, purchase activity, or website behaviour to help us understand website usage, measure ad performance, and show relevant ads.

You can opt out of marketing emails by using the unsubscribe link in our emails. You can also adjust advertising preferences through your browser, device, or the relevant advertising platform.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support website functionality and improve your browsing experience.

Cookies may be used to:

• Keep items in your cart
• Remember login sessions
• Support checkout functionality
• Save preferences
• Understand website traffic
• Measure advertising performance
• Improve website speed and usability
• Help prevent fraud or unauthorized activity

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain parts of the website, including cart, checkout, account login, or product browsing features.

8. Customer Accounts

If you create an account on Ichiban Parts, we may store information such as your name, email address, billing and shipping addresses, order history, and account preferences.

You are responsible for keeping your account login information secure. Please contact us if you believe your account has been accessed without authorization.

9. Data Retention

We retain personal information for as long as needed to:

• Fulfill orders
• Provide customer support
• Maintain business records
• Meet tax, accounting, legal, and compliance requirements
• Resolve disputes
• Prevent fraud
• Enforce our policies

Order information may be retained for business and legal recordkeeping purposes unless deletion is required or permitted under applicable law.

10. Security

We take reasonable steps to help protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, payment system, or method of electronic storage is completely secure. By using our website, you understand that information transmitted online carries some level of risk.

11. Minors

The Ichiban Parts website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided personal information to us, please contact us so we can review and delete the information where appropriate.

12. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of your personal information
• Object to or restrict certain processing activities
• Opt out of certain marketing or advertising activities
• Withdraw consent where processing is based on consent

To make a privacy request, please contact us using the details below. We may need to verify your identity before completing certain requests.

13. European Economic Area, United Kingdom, and Similar Regions

If you are located in the European Economic Area, United Kingdom, or another region with similar privacy rights, we may process your personal information based on one or more of the following legal bases:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests
• Protection of vital interests
• Other lawful grounds permitted under applicable law

You may also have the right to file a complaint with your local data protection authority.

14. California Privacy Rights

If you are a California resident, you may have the right to request access to, correction of, or deletion of personal information we hold about you. You may also have the right to request information about how your personal information is collected, used, or shared.

To submit a California privacy request, please contact us using the information below.

15. Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to Do Not Track requests in a specific way.

You can still manage cookies and advertising preferences through your browser, device settings, or advertising platform settings.

16. Third-Party Links

Our website may contain links to third-party websites, manufacturers, payment providers, financing providers, or other external services.

Ichiban Parts is not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.

17. Policy Updates

Ichiban Parts may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised “Last updated” date.

18. Contact Us

For questions about this Privacy Policy, your personal information, or to submit a privacy request, please contact:

Ichiban Parts
Email: [email protected]
Website: ichibanparts.com